1. About this policy
Nebula Consult is a development-oriented organization supporting professional growth, capacity building, and connection. This policy describes the information we may receive through this website and how we use it.
2. Information we collect
When you contact us or request a session, we may collect your name, email address, phone number, preferred time, service type, and the information you choose to include in your message. We also process essential technical information such as browser, session, language, and security data needed to operate the website.
3. How we use information
We use this information to respond to enquiries, review and manage session requests, communicate with you, protect the website from abuse, maintain operational records, and improve our services. We do not claim that a session request is an accepted appointment until Nebula confirms it.
4. Sharing and service providers
Information may be shared with trusted providers that help us host the website, send email, store records, or protect our systems. We do not sell personal information. If paid services or interactive AI features are introduced later, this policy should be updated before those features are enabled.
5. Cookies and analytics
The website uses essential session, security, and language cookies. Visitor analytics may be enabled to understand website usage and security. We do not use contact or booking information to create an automated decision about you.
6. Retention and security
We retain information only for as long as reasonably necessary for the purpose for which it was collected, operational records, legal obligations, and dispute resolution. We use reasonable administrative and technical safeguards, but no online system can be guaranteed completely secure.
7. Your questions
To ask about information held by Nebula Consult or request a correction, contact us through the details on the Contact page. We may need to verify your identity before responding.
8. Changes
We may update this policy as our practices or legal obligations change. The effective date above identifies the current version.